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Ask in Slack or Zendesk
Type @ticket refund order 12345 in Slack or open a Zendesk ticket. The agent drafts a plan instantly.
Close Tickets Faster With Your AI Teammate
A production-ready enterprise agent built for Slack and Teams that
detects, troubleshoots, and resolves problems automatically.
Works With
Approve
with one click
Instantly approve or adjust steps.
Policies keep actions safe.
01
…executing steps
02
03
Shopify refund rf_7K3
04
Email sent to customer
05
06
Ticket SK-12345 closed
Automated
execution
Agent runs steps across connected apps.
No manual follow-up needed.
Proof
and Closure
Every action is logged.
The ticket closes only after verified success.
Plan created
in Slack
Agents draft a safe plan with clear steps.
You just approve or edit.
Plan created in Slack
Agents draft a safe plan with clear steps. You just approve or edit.
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01
…executing steps
02
03
Shopify refund rf_7K3
04
Email sent to customer
05
06
Ticket SK-12345 closed
Approve with one click
Instantly approve or adjust steps. Policies keep actions safe.
01
…executing steps
02
03
Shopify refund rf_7K3
04
Email sent to customer
05
06
Ticket SK-12345 closed
Automated execution
Agent runs steps across connected apps. No manual follow-up needed.
01
…executing steps
02
03
Shopify refund rf_7K3
04
Email sent to customer
05
06
Ticket SK-12345 closed
Proof and Closure
Every action is logged. The ticket closes only after verified success.
Resolve inside Slack or Zendesk, end-to-end.
Drafting plan
Agent detects refund request and proposes safe steps.
Plan created:
- Shopify: refund $78
- Email: send receipt
- Close ticket: ZD-12345
Approve with one click
Approve the plan directly in Slack or Zendesk. Policies ensure every step is safe and compliant.
Policies checked
Plan validated against enterprise policies.
Policy check: Within policy
No risk flags detected
Awaiting approval…
Resolved with proof
Once approved, the agent executes steps automatically and closes the ticket with an audit trail.
Execution log
All actions logged with proofs of completion.
Shopify refund rf_7K3
Email sent to customer
Ticket ZD-12345 closed
The new way work gets done.
Not just replies or logs - agents resolve, approve, and close the loop.
Your ambient
employee.
employee.
Just @ticket and it’s done.
Delegate anything, anywhere.
Resolve in apps, log in your tools, close the loop automatically.
Resolve,
not reply.
not reply.
Actions with guardrails. Tickets closed. People unblocked.
Works
beside you.
beside you.
Proactive, context-aware, and integrated with your stack.
One @.
One agent. Zero toil.
One agent. Zero toil.
Slash, mention, or message-action—@ticket handles it.
Faster
than support.
than support.
Fixes in seconds, not tickets in queues.
One line to get it done.
Type @ticket wherever you work — chat, helpdesk, or console. Ask in plain English. We’ll route to the right agent and solve it.
Identity & Access
- Reset passwords
- Unlock accounts
- Grant temporary access
HR & People
- Check PTO balance
- Update employee info
- Onboard new hires
Finance & Commerce
- Issue refunds
- Process invoices
- Send payment receipts
Sales & CRM
- Update CRM records
- Reassign leads
- Extend trial licenses
Ops & Engineering
- Purge caches
- Reindex search
- Deploy fixes
Marketing & Docs
- Update website copy
- Fix SEO metadata
- Refresh support articles
Built for approvals, speed, & proof.
Approve in your tools.
Slack, Zendesk, Jira, ServiceNow, Teams.
Slack, Zendesk, Jira, ServiceNow, Teams.
Within policy. Least-privilege by default; no risky runs.
Human control. Approve, edit, or deny-then watch it execute.
Proof of work.
Every step logged with verifiable checks.
Every step logged with verifiable checks.
Proven impact in weeks, not quarters.
Auto-close rate
50–80%
Repetitive tickets
closed automatically
Time to Resolution
30–60%
Decreased compared
to legacy workflows
Cost per Resolution
40–70%
Lower than
human-only handling
Always-On Agents
24/7
Available inside Slack,
Zendesk, and more
Proactive like a teammate.
Sees it, Fixes it
Turns alerts and signals into actions across tools like Okta, Datadog,and Intune.
Nudges that Resolve
“Your access expires today — extend 24h?” One click, and it’s done.
Quiet Saves
Reclaims unused seats,revokes shadow IT, and cleansup stale channels.
Enterprise-grade from day one
SSO
Secure login for all employees.
SCIM Sync
Automated provisioning &
de-provisioning.
Audit Logs
Full trace of every agent action.
Role-based Approvals
Granular permissions & escalation.
SOC 2 Audit in Progress
Security processes aligned with compliance.
Data-minimizing,
least-privilege access.
Integrates with your entire stack
Talk to Ticket where you work.
Approve, resolve, and delegate directly inside your daily tools. Ticket works seamlessly inside them.
Select an app on the left to view integration details.
x
Slack
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Zendesk
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Jira
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Servicenow
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Microsoft Teams
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
Ticket connects to your entire stack.
Pulls context, data, and actions from 100+ enterprise apps, closing the loop automatically.
x
Gmail
Pulls relevant messages and context automatically.
Reads thread history to extract order IDs or error details
Sends follow-up/confirmation emails automatically
Logs communication summaries in your workspace
x
Notion
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Linear
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
GitHub
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
x
Confluence
Work directly with Ticket inside your Slack workspace.
Approve or deny actions right in chat
Run agents with a simple @ticket command
Get proactive notifications when an issue is detected
Got questions?
We've got answers.
How do you handle security?
Which tools are supported?
What if a step fails?
Who approves actions?
Do we need a new app?
